Returns & Exchanges
At AONIJIE Official Store, we want to ensure your peak performance with gear that fits perfectly. If you are not satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Gear
Ensure the items are in their original, unused condition with all tags attached and include the original packaging to qualify for a full refund.
- 3.Ship the Package
Securely pack your items and send them to our designated return center using a trackable shipping service of your choice.
- 4.Inspection and Refund
Once our quality control team inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.